Privacy Policy

Last updated: June 25, 2025

Welcome to Gooseneck Graphics (“we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.gooseneckgraphics.com (the “Site”).

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party providers)

b. Device & Usage Data

We may automatically collect:

  • IP address

  • Browser and device type

  • Pages visited and time spent

  • Referring URLs

  • Cookies and tracking data (for site functionality, analytics, and optional marketing)

2. How We Use Your Information

We use collected data to:

  • Process and fulfill orders

  • Communicate order updates or respond to inquiries

  • Improve website performance and user experience

  • Send marketing emails (only if you opt in)

We do not sell or rent your personal information.

3. Sharing of Information

We may share your information with:

  • Service providers (e.g., payment processors, shipping carriers, email platforms)

  • Legal authorities, when required by law or to protect our rights

  • Third-party analytics tools, such as Google Analytics, for usage insights

All shared data is limited to what’s necessary and protected through agreements where applicable.

4. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no system is 100% secure—please use caution when submitting personal information online.

5. Cookies

We use cookies to:

  • Enable shopping cart and checkout functions
  • Analyze website traffic
  • Save preferences

You may disable cookies in your browser settings, though some features of the Site may not function properly.

6. No Return Policy

All sales are final.
Due to the custom and/or limited nature of our products, we do not accept returns or offer refunds. Please review product details carefully before completing your purchase. If your order arrives damaged or incorrect, please contact us within 7 days at sales@gooseneckgraphics.com so we can make it right.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold
  • Request correction or deletion
  • Withdraw consent (if applicable)
  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at the email below.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from minors.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. We recommend reviewing their policies separately.

10. Policy Updates

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest revision. Continued use of the Site after changes means you accept the updated terms.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Gooseneck Graphics
📧 Email: sales@gooseneckgraphics.com
🌐 Website: www.gooseneckgraphics.com
📍 Mt. Pleasant, TX